Part 9 in our "Why They Succeed" series...

In the first two seasons of our Why They Succeed series, we focused what each of our participants felt was the key to the continued success of their businesses. We heard from companies like Lanewood Studio, who say “no” to the wrong business opportunities so that they have the bandwidth to say “yes” to the right ones when they come along. We heard from Drain Right Guttering about getting back to the basics of simple business practices like quick responses and open communication in an industry fraught with poor customer service.

But as we planned for the next set of stories, we wanted to take those conversations a step further and find out how businesses are remaining successful in the wake of the COVID-19 pandemic.

Today, you’re hearing from Neal Adams, Vice President at Adams Masonry, about how his team has continued to make gains throughout the times of uncertainty we’ve all been grappling with during the past several months.

It’s All About the Team

According to Neal, the comfort level and safety of the Adams Masonry team have been critical to the company’s success — and while safety is a significant consideration for construction projects during normal times, it’s taken shape in numerous different capacities during the pandemic. Leadership has been careful to listen to their masons’ concerns and take a proactive stance in communicating new policies and procedures about safety equipment, time off for illness, and more.

“Adams Masonry succeeds because of our workforce,” Neal says. “We invest in them with bonus programs, benefits programs, competitive pay — and not only that, but we care about what they do. During this pandemic, we've really relied on our workforce, and they've shown us that they rely on us as well.”

And part of Adams Masonry’s ability to stay focused on caring for its team has revolved around leadership’s ability to rely on trusted partners like Market Street Partners to fill in the gaps on emerging and shifting policies throughout the tumult of 2020.

“[Even] before the pandemic […], they really gave us the confidence to invest in technology, to prepare ourselves for this, without knowing that this was what we were preparing for.”

Watch the video for the rest of the story, and be sure to check out the other profiles in our “Why They Succeed” series.